Adds Full Text Search Support for the Knowledgebase Module - blak3r/sugarcrm-kb-fts-indexer. Adds Full Text Search Support for the Knowledgebase Module - blak3r/sugarcrm-kb-fts-indexer intended to be stop gap solution to allow users to perform full text searches against the KB Articles until KB module indexing is built in to sugar. General. SugarCRM allows us to define PDF templates to print/save specific module data as PDF. This goal is achieved using a PDF library called TCPDF, some SugarCRM classes located in /include/Sugarpdf folder, and specific module customization.. Here, we’ll look at how the process of generating PDF is performed, and we’ll show some minor tricks & tips that will help you to quickly modify the PDF Sugar CRM is a private customer relationship management system offering a customized solution for any small business or enterprise across the world, created by SugarCRM, a software company based in California, United States.. SugarCRM quickly developed from a simple idea to a successful company selling CRM software and dealing with sales force automation, marketing campaigns, custom support